Test Bank for Communication in Nursing, Julia Balzer Riley, 9th Edition
ISBN-13: 9780323625487
ISBN-10: 0323625487
Edition: 9th Edition
This Test Bank, Communication in Nursing, Julia Balzer Riley, 9th Edition, has 29 Chapters (This TB has no Chapter 3).
CONTENTS :
Part 1: Packing Your Bags for the Journey of Caring, Assertive, Responsible Communication
1. Responsible, Assertive, Caring Communication in Nursing
2. The Client–Nurse Relationship: A Helping Relationship
3. Starting with YOU: Understanding Yourself to Build a Foundation for Learning
4. Solving Problems Together
5. Understanding Each Other: Communication and Culture
Part 2: Honoring Your Fellow Travelers along the Journey
6. Demonstrating Warmth
7. Showing Respect
8. Being Genuine
9. Being Empathetic
10. Using Self-Disclosure
11. Being Specific
12. Asking Questions
13. Expressing Opinions
14. Using Humor
15. Embracing the Spiritual Journey of Healthcaring: Meaning Making
Part 3: Developing Road-Worthy Practices along the Journey
16. Requesting Support
17. Overcoming Evaluation Anxiety
18. Working with Feedback
19. Using Relaxation Techniques
20. Incorporating Imagery in Professional Practice and Self Care
21. Incorporating Positive Self-Talk
22. Learning to Work Together in Groups
23. Navigating the Expanding World of Digital Communication
Part 4: Embracing the Transformative Process of the Journey
24. Learning Confrontation Skills
25. Refusing Unreasonable Requests
26. Communicating Assertively and Responsibly with Distressed Clients and Colleagues
27. Communicating Assertively and Responsibly with “Difficult” Clients and Colleagues
28. Managing Team Conflict Assertively and Responsibly
29. Communicating at the End of Life
30. Continuing the Commitment to the Journey
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